Overview
This Privacy Policy (“Privacy Policy”, “Policy”) describes how Clicknium Pte.Ltd. (“Clicknium”, “we”, “us” or “our”) collects, uses, shares, processes and protects personal information (“Personal Data”).
This Privacy Policy applies to individuals who interact with clicknium.com and any other website that we own or control; the usage of the Clicknium Software, the Platform Service and Service and/or Deliverables provided by Clicknium to business partners (collectively referred to as “Product”).
Clicknium respects your privacy and is committed to protecting your Personal Information (any information that relates to an identified or identifiable individual).
Information collected
– Personal data. While using the product, we may ask you to provide us with personal data in various ways. Personal data may include, but is not limited to email address, username and/or password, first name and last name, phone number, address, state, province, zip/postal code, city, cookies, location etc.
We may use your Personal Data to contact you with newsletters, marketing or promotional materials, as well as other information that may be of interest to you. By accepting the use of Cookies with the Service, you hereby opt-in to the receipt of these communications. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send, or by otherwise contacting us directly.
– Usage data, such as information about how you use the Product and interact with us, including information associated with any content you upload to the websites or otherwise submit to us, and information you provide when you use any interactive features of the Product.
We may also collect usage data that include, but is not limited to: your computer’s Internet Protocol (“IP”) and Media Access Control (“MAC”) addresses, the product funtion that you use, the times of the funtion that you use, the pages of the Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, other diagnostic data, third-party session recording and reconstruction, etc.
We may use your Usage Data to improve and customize your user experience with the Service or that of other users.
– Tracking cookie data
Cookies are files that contain a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze the Service.
You can instruct your browser to refuse all cookies, as well as to indicate when a cookie is being sent. Please note, however, if you do not accept cookies you may not be able to use some portions of the Service.
We use cookies to remember information so that you don’t have to re-enter it during your visit or the next time you visit the Site, to understand and save your preferences for future visits, to compile aggregate data about site traffic and site interaction, to provide custom, personalized content, support, or information, including advertising. Unlike persistent Cookies, session Cookies are deleted when you log off from the Services and close your browser.
– Telemetry
We use Amazon CloudWatch to capture information with respect to specific user actions & site visit information.
– Information from third-party sites. We may receive personal information about you from third-party sources. Such as business partners, marketing partners, public-available sources and data providers.
– Transaction information, such as information about payments to and from you and other details of products or services you have purchased from us.
Use of Your Personal Information
We may use the Personal Information you provide to us as necessary
– To provide, operate and improve the service
– To provide customer support
– To gather analysis or valuable information so that we can improve the product and service
– To send you news, special offers and general information about other products, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
– To monitor the usage of the product
– To detect, prevent and address technical issues, including fraud and unauthorized access to the service
– To protect our rights or property
– To verify your identity
– To provide you with information, products or services that you request from us
– To notify you about changes to our products provided to you
– For any other purpose with your consent
Legal Basis for Processing Personal Data Under General Data Protection Regulation(GDPR)
Clicknium’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. Primarily, the legal bases for our processing of your personal data is that such processing is necessary for providing the Service and that the processing is carried out in line with our legitimate interests, which are further explained below. We may also process data upon your consent, asking for it as appropriate.
By way of further example, Clicknium may process your Personal Data because:
– We need to perform a contract with you
– You have given us permission to do so
– The processing is in our legitimate interests and it’s not overridden by your rights
– To comply with the law
Share your personal information
We may share information when one of the following circumstances applies:
– With your Consent: We may share your information with companies, organizations, and other third parties with your consent or to fulfill the purpose for which you provided the information.
– With our Partners: We may share information with our partners (including resellers, referral, integration partners, experts in our community, or developer platform partners) for the purposes of the partnership agreement or to enable our partner programs.
– To Provide the Services, Partner Programs, or Communities: We may share your information with your teammates, account administrators, billing, or technical account users. To deliver the Site, Services, partner programs, or communities, we may share your information with our service providers.
– For Business Purposes: We provide information to vendors and services providers to help us provide the Site, Services, partner programs and communities, and for our business purposes.
– For Corporate Transactions: We may share personal data with actual or prospective acquirers, their representatives, and other relevant participants in, or during negotiations of, any sale, merger, acquisition, restructuring, divestiture, or change in control involving all or a portion of our business or assets, including in connection with a bankruptcy or similar proceedings. If we undergo a sale or corporate restructure, we may disclose information to a buyer or other successor in interest.
– For Legal Reasons: We may share your information if we believe that it is necessary to comply with a legal obligation, or legal process, including to respond to any government or regulatory request. We may share your information if we believe that it is necessary to prevent or investigate possible wrongdoing in connection with the Service. We may share your information if we believe that it is necessary to protect the personal safety of users of the Service or the public. We may share your information if we believe that it is necessary to protect against legal liability.
– With Third-Party Widgets: If you click on a widget or social media feature, like the Twitter “tweet” button or Facebook “like” button, these widgets will share information with the widget provider (like IP address, the which page you are visiting on the Services and may set a cookie to enable the feature to function correctly).
International data tranfer
If you are accessing or otherwise making use of the Service from outside Singapore, please be aware that your information may be transferred to, stored or processed in Singapore, where our servers are located and our central database is operated. The data protection and other laws of Singapore and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to protect your privacy. By accessing or otherwise making use of the Service, you acknowledge and agree that we have the express right to transfer your information across jurisdictions and international borders to our facilities and to those third parties with whom we share it as described in this Policy.
Data Retention
Clicknium will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Clicknium will also retain Usage Data. Usage Data may be retained for a shorter period of time than Personal Data, except when this data is used to strengthen the security or to improve the functionality of the Service, or we are legally obligated to retain this data for longer time periods.
Your rights
According to applicable data protection laws, you may have the following rights in connection with your Personal Data which are processed by us.
– Right to be informed: You are entitled to be informed of the use of your Personal Data by us, which this Privacy Policy provides to you.
– Right to access: You have the right to request a confirmation as to whether and, if so, what Personal Data Clicknium processes from you.
– Right to rectification: You have the right to request correction or changes of your Personal Data if your Personal Data are inaccurate or out of date.
– Right to be forgotten: You have the right to request a deletion of your Personal Data when it is no longer necessary for us to retain such data.
– Right to restriction: You may have the right to request a restriction of the processing of your Personal Data, provided that the legal requirements are met.
– Right to object: You may have the right to object to process your Personal Data, if Clicknium does not have no other legitimate grounds besides your consent on doing so.
– Right to data portability: You may have the right to a copy of your Personal Data which Clicknium process.
– Right to lodge a complaint with a supervisory authority.
Third party service providers
We may employ third-party companies and individuals to facilitate the operation and maintenance of the Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how the Service is used.
These Service Providers have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or otherwise use such Personal Data for any other purpose.
Link to other sites
For your convenience we may provide links to other websites and web pages that we do not control. We cannot be responsible for the privacy practices of any websites or pages not under our control and we do not endorse any of these websites or pages, the services or products described or offered on such sites or pages, or any of the content contained on those sites or pages.
We are not responsible for any damages arising from and we expressly disclaim any liability associated with how such third parties collect, store, use or disclose your personal information.
Security Practice
The security of your personal information is important to us. We employ a number of organizational, technical and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.
Children's policy
We do not knowingly solicit information from or market to children under the age of thirteen (13). If you are under age 13, please do not give us any Personal Information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help us enforce our Privacy Policy by instructing them to never share Personal Information through our Websites without their permission. If you suspect or become aware of any data we have collected from children under age 13, please contact us immediately by using the contact information provided below.
Changes to this privacy policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service. We may, and if required by law will, also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail (if you have an account where we have your contact information) or another manner through the Service.
Any modifications to this Privacy Policy will be effective upon our posting the new terms and/or upon implementation of the new changes on the Service (or as otherwise indicated at the time of posting). In all cases, your continued use of the Service after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.
Contact us
If you have any questions about this Privacy Policy, please contact us:
– By email: support@clicknium.com
– By visiting this page on our website: https://www.clicknium.com/contact